Terms of service

Terms and Conditions

Effective Date January 27, 2025
Last Updated January 27, 2025

Welcome to Alden Consulting, LLC (“Alden Consulting,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, https://www.aldenconsulting.org (the “Website”), including any content, services, memberships, courses, and downloadable materials provided through it.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Website.

We reserve the right to update these Terms at any time. Your continued use of the Website after updates constitutes acceptance of the revised Terms.

1. Website Use & Intellectual Property

All content on this Website, including but not limited to text, videos, graphics, blog posts, and digital resources, is the exclusive property of Alden Consulting, LLC or its licensors and is protected by applicable intellectual property laws. This includes all trademarks, service marks, and logos displayed on the Website, which are registered and unregistered marks of Alden Consulting or its licensors.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website and its content solely for your personal, non-commercial use. You agree not to:

  • Copy, reproduce, modify, distribute, display, perform, or transmit any content from the Website without our prior written consent.

  • Use any content for commercial purposes or for any public display (commercial or non-commercial) without explicit permission.

  • Remove or alter any copyright, trademark, or other proprietary notations from the content.

Any unauthorized use of the Website or its content terminates the permission or license granted by these Terms. We reserve the right to terminate your access to the Website without notice if you violate these Terms or misuse the content.

2. Informational Content Disclaimer

The content available on this Website is intended for general informational and educational purposes only and should not be construed as professional advice on any subject matter. While we endeavor to provide accurate and up-to-date information, Alden Consulting, LLC makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on the Website.

Your use of the content is at your own risk. Alden Consulting shall not be held liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from reliance on the information provided on this Website.

Accessing or using this Website does not create a client, advisory, fiduciary, or professional relationship between you and Alden Consulting. For personalized advice, please contact a qualified professional or engage our consulting services through a separate written agreement.

3. User Content Policy (Comments, Forums, and Discussions)

Alden Consulting may offer interactive features allowing users to post comments, participate in forums, and engage in discussions. Users retain ownership of the content they submit but grant Alden Consulting a worldwide, non-exclusive, royalty-free, perpetual, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Website and business operations.

Users may not post or transmit content that is unlawful, defamatory, libelous, obscene, pornographic, indecent, lewd, harassing, threatening, abusive, inflammatory, fraudulent, or otherwise objectionable. Content that infringes upon any patent, trademark, trade secret, copyright, or other proprietary rights of any party is prohibited. Users may not violate the legal rights of others, including rights of publicity and privacy, or submit content that could give rise to civil or criminal liability under applicable laws.

The Website may not be used to promote illegal activity or advocate, promote, or assist any unlawful act. Users must not misrepresent their identity or affiliation with any person or organization. Unauthorized commercial activities, including contests, sweepstakes, sales promotions, barter, or advertising, are not permitted without prior written consent. Content containing viruses, corrupted data, or other harmful, disruptive, or destructive files is strictly prohibited.

Alden Consulting reserves the right, but is not obligated, to monitor user content for compliance with these Terms. The company may edit, remove, or refuse to post any user content at its sole discretion. Alden Consulting may take action against content that violates these Terms, infringes intellectual property rights, or threatens the safety of users or the public.

Violations may result in suspension or termination of access to interactive features or the Website.

4. Affiliate & Sponsored Content Disclosures

Alden Consulting may participate in affiliate marketing and feature sponsored content. Some links on the Website may be affiliate links, meaning Alden Consulting may receive compensation if a user purchases through those links. These affiliate programs do not influence the content or recommendations provided. Products or services recommended are based on independent research and professional judgment.

Sponsored content will always be labeled as such in accordance with Federal Trade Commission (FTC) guidelines. Users should assume that any links to third-party products or services may be affiliate links. Alden Consulting does not guarantee the quality, accuracy, or reliability of third-party products or services and is not responsible for any issues arising from their use.

Users are encouraged to conduct their own research before purchasing any products or services linked from the Website. Alden Consulting does not assume liability for user transactions with third-party vendors.

5. Memberships, Subscriptions, & Refund Policy

Alden Consulting offers various services, including membership-based access, courses, and subscriptions. By enrolling in any of these services, you agree to the following terms:

  • Payment Terms:

    • You agree to pay all fees associated with your selected service in a timely manner.

    • Accepted payment methods include [list accepted payment methods, e.g., credit cards, PayPal, etc.].

    • You are responsible for maintaining accurate and up-to-date payment information.

    • In the event of a failed payment, we will notify you, and you will have [number of days] days to provide updated payment information. Failure to do so may result in suspension or termination of your access to the service.

  • Automatic Renewals:

    • Certain services may include automatic renewal features.

    • If your service includes automatic renewal, this will be clearly disclosed at the time of purchase.

    • You have the right to opt out of automatic renewals at any time by [describe the process, e.g., accessing your account settings or contacting customer support].

    • In compliance with the FTC's "click-to-cancel" rule, the cancellation process will be as straightforward as the sign-up process.

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  • Refund Policy:

    • Membership Fees: Unless otherwise stated, membership fees are non-refundable.

    • Course Purchases: All course purchases are final unless a specific refund policy is provided at the time of purchase.

    • Consulting and Contracting Fees: Fees for consulting and contracting services are governed by the terms outlined in the respective service agreements.

Alden Consulting reserves the right to modify the terms of memberships, subscriptions, and refund policies at any time. Any changes will be communicated to you in advance and will apply to subsequent billing cycles.

6. License & No Resale Policy (Downloadable Resources)

Alden Consulting may provide downloadable materials, including but not limited to business templates, strategy guides, and worksheets (collectively, "Materials"). By accessing or downloading these Materials, you agree to the following terms:

  • License Grant:

    • Alden Consulting grants you a limited, non-exclusive, non-transferable license to use the Materials solely for your personal or internal business purposes.

    • This license does not permit you to use the Materials for any commercial purpose beyond your internal business operations.

  • Prohibited Actions:

    • You may not sell, resell, lease, license, sublicense, distribute, or otherwise make the Materials available to any third party without the prior written consent of Alden Consulting.

    • You may not modify, adapt, translate, or create derivative works based on the Materials without the prior written consent of Alden Consulting.

    • You may not remove, alter, or obscure any proprietary notices or labels on the Materials.

  • Consequences of Unauthorized Use:

    • Unauthorized use of the Materials constitutes a breach of these Terms and may violate applicable intellectual property laws.

    • In the event of unauthorized use, Alden Consulting reserves the right to terminate the license granted herein and pursue all available legal remedies, including seeking damages and injunctive relief.

By downloading or using the Materials, you acknowledge that you have read, understood, and agree to comply with this License & No Resale Policy.

7. Prohibited Conduct

Users are strictly prohibited from engaging in the following activities on the Website:

  • Unlawful Activities: Engaging in any activity that violates local, state, national, or international laws or regulations.

  • Unauthorized Access: Attempting to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, by hacking, password mining, or any other illegitimate means.

  • Disruption: Interfering with or disrupting the operation of the Website, servers, or networks, including transmitting any worms, viruses, malware, or any code of a destructive nature.

  • Impersonation: Misrepresenting your identity, affiliation, or association with any person or entity, including Alden Consulting.

  • Data Mining: Using any automated system, including but not limited to "robots," "spiders," or "offline readers," to access the Website in a manner that sends more request messages to the servers than a human can reasonably produce in the same period.

  • Intellectual Property Infringement: Using the Website to infringe upon the intellectual property rights of Alden Consulting or others, including unauthorized copying, distribution, or modification of content.

  • Harassment or Abuse: Engaging in any behavior that is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, or tortious.

  • Commercial Activities: Conducting unauthorized commercial activities, such as advertising, promotions, or solicitation without prior written approval from Alden Consulting.

Violations of this Prohibited Conduct policy may result in the suspension or termination of your access to the Website and may subject you to civil and criminal penalties.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Alden Consulting, LLC, its affiliates, licensors, service providers, employees, agents, officers, or directors shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to:

  • Loss of Profits: Any loss of anticipated profits or revenue.

  • Data Loss: Loss of data, including breaches caused by third-party service providers.

  • Service Interruptions: Interruptions, delays, or technical issues affecting the Website's availability or functionality.

  • Unauthorized Access: Unauthorized access to or use of our secure servers and any personal information stored therein.

  • Third-Party Content: Any content posted by third parties, including defamatory, offensive, or illegal conduct of other users or third parties.

This limitation applies regardless of the legal theory under which such damages are sought, including, without limitation, tort (including negligence), contract, or otherwise, even if Alden Consulting has been advised of the possibility of such damages.

The Website and all content, products, and services included on or otherwise made available to you through the Website are provided by Alden Consulting on an "as is" and "as available" basis, unless otherwise specified in writing. Alden Consulting makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, products, or services included on or otherwise made available to you through the Website, unless otherwise specified in writing.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

9. Indemnification

Users agree to indemnify, defend, and hold harmless Alden Consulting, LLC, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Use of the Website in violation of these Terms

  • Violation of any applicable laws, regulations, or third-party rights

  • Submission of any user-generated content that infringes upon the intellectual property, privacy, or other legal rights of a third party

  • Unauthorized commercial use of any Website content, services, or resources

  • Any misuse, fraud, or unlawful conduct by the user in connection with the Website

Alden Consulting reserves the right to assume exclusive defense and control of any matter subject to indemnification by the user, in which case the user agrees to cooperate with Alden Consulting in asserting available defenses. This indemnification obligation survives the termination of these Terms and the user's access to the Website.

10. Force Majeure

Alden Consulting, LLC shall not be held liable for any failure or delay in the performance of its obligations under these Terms due to events beyond its reasonable control ("Force Majeure Events").

Force Majeure Events include, but are not limited to:

  • Acts of God (e.g., earthquakes, floods, hurricanes).

  • Wars, acts of terrorism, or civil unrest.

  • Governmental actions, regulations, or orders.

  • Pandemics, epidemics, or other public health emergencies.

  • Labor disputes, strikes, or lockouts.

  • Cyberattacks, system outages, or technical failures.

  • Shortages of supplies or transportation delays.

Upon the occurrence of a Force Majeure Event, Alden Consulting will promptly notify users of the nature and expected duration of the event. Alden Consulting will make reasonable efforts to mitigate the impact of the Force Majeure Event and resume performance as soon as practicable. If the Force Majeure Event continues for an extended period, Alden Consulting reserves the right to terminate or suspend affected services without liability.

11. Mandatory Arbitration & Governing Law

These Terms and any disputes arising from or relating to them shall be governed by and construed under the laws of the State of Oregon, without regard to conflict-of-law principles.

Binding Arbitration:

Any disputes, controversies, or claims arising out of or related to these Terms, including any alleged breach, shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Arbitration shall be conducted in Oregon, and the award rendered by the arbitrator shall be final and binding on both parties.

Waiver of Class Actions and Jury Trials:

  • All claims must be brought individually, and users waive their right to participate in class actions or collective lawsuits.

  • Both parties waive the right to a trial by jury, agreeing that arbitration shall be the exclusive method of dispute resolution.

Opt-Out Provision:

Users have the right to opt out of this arbitration agreement within 30 days of first accepting these Terms. To do so, users must send a written notice explicitly requesting to opt out of arbitration to the following email address: consulting.goldenoak@gmail.com

The written notice must include the user’s full name, mailing address, and a statement explicitly requesting exclusion from binding arbitration.

Exceptions to Arbitration:

Notwithstanding the arbitration requirement, Alden Consulting reserves the right to pursue equitable relief, including injunctive relief or enforcement of intellectual property rights, through the courts of Oregon.

By continuing to use the Website, users acknowledge they have read, understood, and agreed to the arbitration and governing law provisions outlined above.

12. Data & Privacy Protections

Your use of the Website is subject to our Privacy Policy, which explains how we collect, process, and protect personal data.

Alden Consulting is not liable for data breaches caused by third-party vendors.

13. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. The remaining provisions will continue in full force and effect.

14. Termination

Alden Consulting reserves the right to terminate or suspend your access to the Website and its services, with or without notice, for conduct that we believe violates these Terms, is harmful to our interests, or for any other reason in our sole discretion. Upon termination, your right to use the Website will immediately cease.

You may also terminate these Terms at any time by discontinuing use of the Website and destroying all materials obtained from it.

15. Changes to Services and Pricing

Alden Consulting reserves the right to modify, suspend, or discontinue any service, membership, digital product, or pricing structure at any time. Such changes will be communicated to users through the Website or via email. Continued use of the Website or services after such modifications constitutes acceptance of the changes. If you do not agree to the changes, you must discontinue use of the affected services.

16. Waiver

Failure by Alden Consulting to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of Alden Consulting. No waiver by either party of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.

17. Third-Party Links & Services

The Website may contain links to third-party websites or services that are not owned or controlled by Alden Consulting. These links are provided for your convenience only. Alden Consulting has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Alden Consulting shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

18. Electronic Communications & Consent

By using our Website or communicating with Alden Consulting electronically, you consent to receive communications from us electronically. We will communicate with you via email or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law. Your consent to receive communications electronically is valid until you revoke your consent by notifying Alden Consulting of your decision to do so.

19. Assignment

You may not assign or transfer any rights or obligations under these Terms without the prior written consent of Alden Consulting. Any attempted assignment or transfer without such consent will be null and void. Alden Consulting reserves the right to assign or transfer its rights and obligations under these Terms without restriction, provided that such assignment does not adversely affect your rights under these Terms.

20. Contact Information

For any questions regarding these Terms, please contact:

Email - samuelalden@aldenconsulting.org
Phone - 541-206-0347

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms.